Shipping

All orders are shipped from Nelson, New Zealand during working hours Monday – Friday. No orders are processed on weekends or public holidays.

Usual processing time is 1 – 2 working days after an order is received, but this may extend during busy periods. Delivery times may also be delayed in busy / holiday seasons. 

Region	Delivery time (in addition to processing time)	Product	Cost $NZD
NEW ZEALAND	2 – 4 working days	Children’s book	$7.50
		Journal	$9.50
		Rural add $4
AUSTRALIA	5 – 10 working days	Children’s book	$11.50
		Journal	$14.50
INTERNATIONAL	10 – 15 working days	Children’s book	$29
		Journal	$49

 

The prices above are in $NZD.

Orders over NZD $100 ship free within New Zealand. 

 

Order details and delivery address

Please ensure all order information, and personal and delivery details are correct prior to submitting your order. Orders begin the process of being fulfilled as soon as they are received and so we are not able to make changes once completed. This includes name, email, address, products purchased, cancellation, shipping, discount codes etc. We are not liable for orders sent to the wrong address. 

 

International deliveries

For purchases outside of New Zealand you may be required to pay duties, taxes, and import charges on your orders. These charges are the buyer's responsibility. You should check with any related authority of your country (or the designated country of the order) for any charges required to receive the goods you order from Olive + Page. We are unable to offer refunds if you refuse the package due to customs charges.

International orders are not tracked. Please double check your shipping address is correct as we cannot be held responsible for un-delivered orders due to incorrect delivery details.